Coaches β whether life, executive, business, or wellness coaches β often work with clients on deeply personal matters: career struggles, relationship issues, mental health, and business failures. While coaching is distinct from therapy, clients share sensitive personal information in confidence. Your privacy policy must address session confidentiality, note-taking practices, and what happens to client data when the engagement ends. The California Consumer Privacy Act (CCPA), enhanced by the CPRA in 2023, gives California residents extensive rights over their personal data.
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The California Consumer Privacy Act (CCPA), enhanced by the CPRA in 2023, gives California residents extensive rights over their personal data. It applies to businesses that meet certain revenue or data processing thresholds. Fines range from $2,500 per unintentional violation to $7,500 per intentional violation.
Coaches β whether life, executive, business, or wellness coaches β often work with clients on deeply personal matters: career struggles, relationship issues, mental health, and business failures. While coaching is distinct from therapy, clients share sensitive personal information in confidence. Your privacy policy must address session confidentiality, note-taking practices, and what happens to client data when the engagement ends.
Data typically collected by Coaching Business businesses: client name and contact info, session notes and coaching content, personal goals and challenges, audio/video recordings (if sessions are recorded), payment information, progress assessments
A Cookie Policy is best practice for CCPA, even if not strictly mandated. It demonstrates transparency and builds user trust. For Coaching Business businesses using analytics or advertising tools, it is strongly recommended.
A typical Coaching Business website uses: essential session cookies, analytics cookies (Google Analytics, etc.), functional preference cookies, and marketing/advertising cookies if you run paid campaigns. Each type must be disclosed in your Cookie Policy with its purpose.
Under CCPA, a Cookie Policy alone is not sufficient. A consent mechanism is recommended for analytics and marketing cookies to align with global privacy best practices.