Healthcare websites and telehealth platforms handle some of the most sensitive personal data โ medical records, diagnoses, prescriptions, and insurance information. In the US, HIPAA imposes strict rules on handling Protected Health Information (PHI). Your privacy policy must clearly distinguish between HIPAA-covered data and general website data. Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada.
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Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada. Quebec's Law 25 (Bill 64) has introduced GDPR-like requirements for Quebec residents. Canada's Privacy Commissioner can investigate complaints, and courts can award damages for serious privacy breaches.
Healthcare websites and telehealth platforms handle some of the most sensitive personal data โ medical records, diagnoses, prescriptions, and insurance information. In the US, HIPAA imposes strict rules on handling Protected Health Information (PHI). Your privacy policy must clearly distinguish between HIPAA-covered data and general website data.
Data typically collected by Healthcare / Medical businesses: health history, diagnoses, medications, insurance information, appointment data, telemedicine session records
A Cookie Policy is best practice for PIPEDA, even if not strictly mandated. It demonstrates transparency and builds user trust. For Healthcare / Medical businesses using analytics or advertising tools, it is strongly recommended.
A typical Healthcare / Medical website uses: essential session cookies, analytics cookies (Google Analytics, etc.), functional preference cookies, and marketing/advertising cookies if you run paid campaigns. Each type must be disclosed in your Cookie Policy with its purpose.
Under PIPEDA, a Cookie Policy alone is not sufficient. A consent mechanism is recommended for analytics and marketing cookies to align with global privacy best practices.