Healthcare websites and telehealth platforms handle some of the most sensitive personal data β medical records, diagnoses, prescriptions, and insurance information. In the US, HIPAA imposes strict rules on handling Protected Health Information (PHI). Your privacy policy must clearly distinguish between HIPAA-covered data and general website data. The California Consumer Privacy Act (CCPA), enhanced by the CPRA in 2023, gives California residents extensive rights over their personal data.
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The California Consumer Privacy Act (CCPA), enhanced by the CPRA in 2023, gives California residents extensive rights over their personal data. It applies to businesses that meet certain revenue or data processing thresholds. Fines range from $2,500 per unintentional violation to $7,500 per intentional violation.
Healthcare websites and telehealth platforms handle some of the most sensitive personal data β medical records, diagnoses, prescriptions, and insurance information. In the US, HIPAA imposes strict rules on handling Protected Health Information (PHI). Your privacy policy must clearly distinguish between HIPAA-covered data and general website data.
Data typically collected by Healthcare / Medical businesses: health history, diagnoses, medications, insurance information, appointment data, telemedicine session records
A Cookie Policy is best practice for CCPA, even if not strictly mandated. It demonstrates transparency and builds user trust. For Healthcare / Medical businesses using analytics or advertising tools, it is strongly recommended.
A typical Healthcare / Medical website uses: essential session cookies, analytics cookies (Google Analytics, etc.), functional preference cookies, and marketing/advertising cookies if you run paid campaigns. Each type must be disclosed in your Cookie Policy with its purpose.
Under CCPA, a Cookie Policy alone is not sufficient. A consent mechanism is recommended for analytics and marketing cookies to align with global privacy best practices.