Healthcare websites and telehealth platforms handle some of the most sensitive personal data — medical records, diagnoses, prescriptions, and insurance information. In the US, HIPAA imposes strict rules on handling Protected Health Information (PHI). Your privacy policy must clearly distinguish between HIPAA-covered data and general website data. India's Digital Personal Data Protection Act (DPDPA) 2023 is India's first comprehensive data protection law.
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India's Digital Personal Data Protection Act (DPDPA) 2023 is India's first comprehensive data protection law. It applies to processing of digital personal data within India and to processing outside India if it involves offering goods or services to individuals in India. Significant Data Fiduciaries face enhanced obligations, and the Data Protection Board can impose fines up to ₹250 crore.
Healthcare websites and telehealth platforms handle some of the most sensitive personal data — medical records, diagnoses, prescriptions, and insurance information. In the US, HIPAA imposes strict rules on handling Protected Health Information (PHI). Your privacy policy must clearly distinguish between HIPAA-covered data and general website data.
Data typically collected by Healthcare / Medical businesses: health history, diagnoses, medications, insurance information, appointment data, telemedicine session records
A Cookie Policy is best practice for DPDPA, even if not strictly mandated. It demonstrates transparency and builds user trust. For Healthcare / Medical businesses using analytics or advertising tools, it is strongly recommended.
A typical Healthcare / Medical website uses: essential session cookies, analytics cookies (Google Analytics, etc.), functional preference cookies, and marketing/advertising cookies if you run paid campaigns. Each type must be disclosed in your Cookie Policy with its purpose.
Under DPDPA, a Cookie Policy alone is not sufficient. A consent mechanism is recommended for analytics and marketing cookies to align with global privacy best practices.