Marketplaces are data controllers for both buyers and sellers, making their privacy obligations more complex than single-sided platforms. You're responsible for how third-party sellers handle buyer data transacted through your platform, and you must disclose data sharing between parties, dispute resolution processes, and rating/review systems. Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada.
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Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada. Quebec's Law 25 (Bill 64) has introduced GDPR-like requirements for Quebec residents. Canada's Privacy Commissioner can investigate complaints, and courts can award damages for serious privacy breaches.
Marketplaces are data controllers for both buyers and sellers, making their privacy obligations more complex than single-sided platforms. You're responsible for how third-party sellers handle buyer data transacted through your platform, and you must disclose data sharing between parties, dispute resolution processes, and rating/review systems.
Data typically collected by Marketplace businesses: buyer and seller profiles, transaction history, messaging data, payment details, reviews and ratings, ID verification data
A Cookie Policy is best practice for PIPEDA, even if not strictly mandated. It demonstrates transparency and builds user trust. For Marketplace businesses using analytics or advertising tools, it is strongly recommended.
A typical Marketplace website uses: essential session cookies, analytics cookies (Google Analytics, etc.), functional preference cookies, and marketing/advertising cookies if you run paid campaigns. Each type must be disclosed in your Cookie Policy with its purpose.
Under PIPEDA, a Cookie Policy alone is not sufficient. A consent mechanism is recommended for analytics and marketing cookies to align with global privacy best practices.