Slack apps (bots, integrations, and workflows) have access to workspace messages, files, and user data within the Slack workspace where they're installed. Slack's API scopes control what data your app can access, but workspace administrators and users must know what your app reads and stores. The Slack App Directory requires a privacy policy and imposes strict data handling requirements, especially for apps that access message content. Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada.
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Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada. Quebec's Law 25 (Bill 64) has introduced GDPR-like requirements for Quebec residents. Canada's Privacy Commissioner can investigate complaints, and courts can award damages for serious privacy breaches.
Slack apps (bots, integrations, and workflows) have access to workspace messages, files, and user data within the Slack workspace where they're installed. Slack's API scopes control what data your app can access, but workspace administrators and users must know what your app reads and stores. The Slack App Directory requires a privacy policy and imposes strict data handling requirements, especially for apps that access message content.
Data typically collected by Slack App businesses: Slack workspace member names and emails, message content accessed via API scopes, file and attachment data, channel membership and metadata, user profile data, event subscription data
A Cookie Policy is best practice for PIPEDA, even if not strictly mandated. It demonstrates transparency and builds user trust. For Slack App businesses using analytics or advertising tools, it is strongly recommended.
A typical Slack App website uses: essential session cookies, analytics cookies (Google Analytics, etc.), functional preference cookies, and marketing/advertising cookies if you run paid campaigns. Each type must be disclosed in your Cookie Policy with its purpose.
Under PIPEDA, a Cookie Policy alone is not sufficient. A consent mechanism is recommended for analytics and marketing cookies to align with global privacy best practices.