Coaches — whether life, executive, business, or wellness coaches — often work with clients on deeply personal matters: career struggles, relationship issues, mental health, and business failures. While coaching is distinct from therapy, clients share sensitive personal information in confidence. Your privacy policy must address session confidentiality, note-taking practices, and what happens to client data when the engagement ends. Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada.
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Introduction
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Information We Collect
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How We Use Your Information
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How We Share Your Information
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Cookies and Tracking Technologies
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Data Retention
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Your Rights Under the GDPR
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Your California Privacy Rights (CCPA)
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Your Rights Under the DPDPA (India)
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Children's Privacy
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Data Security
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Third-Party Links
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Changes to This Privacy Policy
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Contact Us
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Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada. Quebec's Law 25 (Bill 64) has introduced GDPR-like requirements for Quebec residents. Canada's Privacy Commissioner can investigate complaints, and courts can award damages for serious privacy breaches.
Coaches — whether life, executive, business, or wellness coaches — often work with clients on deeply personal matters: career struggles, relationship issues, mental health, and business failures. While coaching is distinct from therapy, clients share sensitive personal information in confidence. Your privacy policy must address session confidentiality, note-taking practices, and what happens to client data when the engagement ends.
Data typically collected by Coaching Business businesses: client name and contact info, session notes and coaching content, personal goals and challenges, audio/video recordings (if sessions are recorded), payment information, progress assessments
Yes. If you collect any personal data from users — including email addresses, analytics cookies, or payment information — you are legally required to have a Privacy Policy under PIPEDA (Federal), Quebec Law 25 / Bill 64, Provincial laws (PIPA Alberta/BC). Non-compliance can result in significant fines.
A PIPEDA-compliant Privacy Policy for Coaching Business businesses must disclose: what data you collect (client name and contact info, session notes and coaching content, personal goals and challenges, audio/video recordings (if sessions are recorded), payment information, progress assessments), the legal basis for processing, data retention periods, and users' rights. Obtain meaningful consent before collecting, using, or disclosing personal information.
A Coaching Business typically collects: client name and contact info, session notes and coaching content, personal goals and challenges, audio/video recordings (if sessions are recorded), payment information, progress assessments. Under PIPEDA, each category of data must be explicitly disclosed in your Privacy Policy along with the purpose for collecting it and the legal basis used. Failing to disclose any collected data category is a violation.
Non-compliance with PIPEDA requirements can result in regulatory investigations, enforcement actions, and reputational damage. Quebec Law 25: privacy impact assessments, data minimization, and new consent rules.