Freelancers and agencies handle client data as part of service delivery — including client business information, project files, and communication records. Your privacy policy needs to address how you store client materials, who in your team has access, and how you handle data when a client relationship ends. Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada.
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Introduction
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Information We Collect
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How We Use Your Information
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How We Share Your Information
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Cookies and Tracking Technologies
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Data Retention
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Your Rights Under the GDPR
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Your California Privacy Rights (CCPA)
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Your Rights Under the DPDPA (India)
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Children's Privacy
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Data Security
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Third-Party Links
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Changes to This Privacy Policy
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Contact Us
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Canada's federal private sector privacy law, PIPEDA (Personal Information Protection and Electronic Documents Act), applies to commercial activities across Canada. Quebec's Law 25 (Bill 64) has introduced GDPR-like requirements for Quebec residents. Canada's Privacy Commissioner can investigate complaints, and courts can award damages for serious privacy breaches.
Freelancers and agencies handle client data as part of service delivery — including client business information, project files, and communication records. Your privacy policy needs to address how you store client materials, who in your team has access, and how you handle data when a client relationship ends.
Data typically collected by Freelancer / Agency businesses: client contact info, project files and deliverables, communication history, payment details, portfolio usage permissions
Yes. If you collect any personal data from users — including email addresses, analytics cookies, or payment information — you are legally required to have a Privacy Policy under PIPEDA (Federal), Quebec Law 25 / Bill 64, Provincial laws (PIPA Alberta/BC). Non-compliance can result in significant fines.
A PIPEDA-compliant Privacy Policy for Freelancer / Agency businesses must disclose: what data you collect (client contact info, project files and deliverables, communication history, payment details, portfolio usage permissions), the legal basis for processing, data retention periods, and users' rights. Obtain meaningful consent before collecting, using, or disclosing personal information.
A Freelancer / Agency typically collects: client contact info, project files and deliverables, communication history, payment details, portfolio usage permissions. Under PIPEDA, each category of data must be explicitly disclosed in your Privacy Policy along with the purpose for collecting it and the legal basis used. Failing to disclose any collected data category is a violation.
Non-compliance with PIPEDA requirements can result in regulatory investigations, enforcement actions, and reputational damage. Quebec Law 25: privacy impact assessments, data minimization, and new consent rules.