Chrome extensions have access to sensitive browser data that ordinary websites cannot access — browsing history, tab contents, form data, and network requests. The Chrome Web Store requires a detailed privacy policy and prohibits collecting more data than necessary for the extension's core functionality. Any data transmitted to remote servers must be explicitly disclosed, and many categories of browser data collection require prominent disclosure even within the privacy policy. India's Digital Personal Data Protection Act (DPDPA) 2023 is India's first comprehensive data protection law.
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Refund Policy Overview
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Refund Eligibility
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Non-Refundable Items
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Digital Products and Downloads
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Subscription Cancellations
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How to Request a Refund
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Exchanges
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Contact Us
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India's Digital Personal Data Protection Act (DPDPA) 2023 is India's first comprehensive data protection law. It applies to processing of digital personal data within India and to processing outside India if it involves offering goods or services to individuals in India. Significant Data Fiduciaries face enhanced obligations, and the Data Protection Board can impose fines up to ₹250 crore.
Chrome extensions have access to sensitive browser data that ordinary websites cannot access — browsing history, tab contents, form data, and network requests. The Chrome Web Store requires a detailed privacy policy and prohibits collecting more data than necessary for the extension's core functionality. Any data transmitted to remote servers must be explicitly disclosed, and many categories of browser data collection require prominent disclosure even within the privacy policy.
Data typically collected by Chrome Extension businesses: browsing history (if accessed), tab URLs and content (if accessed), form data (if accessed), browser cookies accessed by the extension, network request data, user settings and preferences
Under DPDPA, consumer protection laws may require you to disclose your refund terms clearly before purchase. Even where not strictly required, a transparent Refund Policy reduces chargebacks, builds customer trust, and protects you from disputes.
A Refund Policy for Chrome Extension should specify: the refund window, eligible and non-eligible items, the process for requesting a refund, how refunds are processed, and any restocking fees. For digital products, be explicit about access-based non-refundability.
Under DPDPA, digital products can be non-refundable once they have been accessed or downloaded, provided users were clearly informed of this before purchase. You must obtain explicit consent acknowledging the non-refundability of digital goods.