Free Refund Policy Generator for Coaching Business — GDPR Compliant

🇪🇺 Key GDPR Requirements

The GDPR (General Data Protection Regulation) is the world's most comprehensive data privacy law, applying to any organization that processes data of EU residents — regardless of where the organization is based. Non-compliance can result in fines of up to €20 million or 4% of annual global turnover, whichever is higher.

• Lawful basis for processing must be identified and documented (consent, contract, legitimate interest, etc.)
• Privacy by design and default must be embedded in your systems
• Data subjects have the right to access, rectify, erase, and port their data
• Data breaches must be reported to supervisory authorities within 72 hours
• A Data Protection Officer (DPO) is required for large-scale processing of sensitive data
• Data Processing Agreements (DPAs) required with all third-party processors
• International transfers outside the EEA require specific safeguards (SCCs, adequacy decisions)

Coaching Business — Specific Considerations

Coaches — whether life, executive, business, or wellness coaches — often work with clients on deeply personal matters: career struggles, relationship issues, mental health, and business failures. While coaching is distinct from therapy, clients share sensitive personal information in confidence. Your privacy policy must address session confidentiality, note-taking practices, and what happens to client data when the engagement ends.

Data typically collected by Coaching Business businesses: client name and contact info, session notes and coaching content, personal goals and challenges, audio/video recordings (if sessions are recorded), payment information, progress assessments

• Session confidentiality and note retention policy
• Recording consent for virtual coaching sessions
• Personal and sensitive content data handling
• Testimonial and case study consent
• Data deletion post-engagement