Free Refund Policy Generator for Freelancer / Agency — Australian Privacy Act Compliant

🇦🇺 Key Australian Privacy Act Requirements

Australia's Privacy Act 1988 and its 13 Australian Privacy Principles (APPs) regulate how organizations with annual turnover over AUD $3 million collect, use, and disclose personal information. The OAIC (Office of the Australian Information Commissioner) enforces the law and can issue fines up to AUD $50 million for serious and repeated breaches.

• Notify individuals about data collection at or before the time of collection
• Only collect personal information that is reasonably necessary
• Provide individuals with access to their personal information
• Take reasonable steps to protect personal information from misuse or unauthorized access
• Notify the OAIC and affected individuals of eligible data breaches (Notifiable Data Breaches scheme)
• Cross-border disclosure requires that overseas recipients comply with the APPs

Freelancer / Agency — Specific Considerations

Freelancers and agencies handle client data as part of service delivery — including client business information, project files, and communication records. Your privacy policy needs to address how you store client materials, who in your team has access, and how you handle data when a client relationship ends.

Data typically collected by Freelancer / Agency businesses: client contact info, project files and deliverables, communication history, payment details, portfolio usage permissions

• Client data confidentiality
• Portfolio and case study usage rights
• Subcontractor data access
• Data deletion on project completion
• Contact form and inquiry data