Free Refund Policy Generator for Freelancer / Agency — GDPR Compliant

🇪🇺 Key GDPR Requirements

The GDPR (General Data Protection Regulation) is the world's most comprehensive data privacy law, applying to any organization that processes data of EU residents — regardless of where the organization is based. Non-compliance can result in fines of up to €20 million or 4% of annual global turnover, whichever is higher.

• Lawful basis for processing must be identified and documented (consent, contract, legitimate interest, etc.)
• Privacy by design and default must be embedded in your systems
• Data subjects have the right to access, rectify, erase, and port their data
• Data breaches must be reported to supervisory authorities within 72 hours
• A Data Protection Officer (DPO) is required for large-scale processing of sensitive data
• Data Processing Agreements (DPAs) required with all third-party processors
• International transfers outside the EEA require specific safeguards (SCCs, adequacy decisions)

Freelancer / Agency — Specific Considerations

Freelancers and agencies handle client data as part of service delivery — including client business information, project files, and communication records. Your privacy policy needs to address how you store client materials, who in your team has access, and how you handle data when a client relationship ends.

Data typically collected by Freelancer / Agency businesses: client contact info, project files and deliverables, communication history, payment details, portfolio usage permissions

• Client data confidentiality
• Portfolio and case study usage rights
• Subcontractor data access
• Data deletion on project completion
• Contact form and inquiry data