Free Refund Policy Generator for Travel Agency — GDPR Compliant

🇪🇺 Key GDPR Requirements

The GDPR (General Data Protection Regulation) is the world's most comprehensive data privacy law, applying to any organization that processes data of EU residents — regardless of where the organization is based. Non-compliance can result in fines of up to €20 million or 4% of annual global turnover, whichever is higher.

• Lawful basis for processing must be identified and documented (consent, contract, legitimate interest, etc.)
• Privacy by design and default must be embedded in your systems
• Data subjects have the right to access, rectify, erase, and port their data
• Data breaches must be reported to supervisory authorities within 72 hours
• A Data Protection Officer (DPO) is required for large-scale processing of sensitive data
• Data Processing Agreements (DPAs) required with all third-party processors
• International transfers outside the EEA require specific safeguards (SCCs, adequacy decisions)

Travel Agency — Specific Considerations

Travel agencies collect a combination of personal, financial, and sensitive data — passport information, travel dates, accommodation preferences, health requirements for certain destinations, and payment details. This information is shared with airlines, hotels, tour operators, and foreign governments, creating a complex web of data sharing that must be fully disclosed.

Data typically collected by Travel Agency businesses: passport and government ID, travel dates and itineraries, accommodation preferences, health and dietary requirements, payment information, frequent flyer numbers, visa information

• International data transfers to airlines, hotels, and foreign authorities
• Passport and government ID data security
• Health and dietary data as sensitive personal data
• Travel insurance data sharing
• Visa application data processing