Coaches — whether life, executive, business, or wellness coaches — often work with clients on deeply personal matters: career struggles, relationship issues, mental health, and business failures. While coaching is distinct from therapy, clients share sensitive personal information in confidence. Your privacy policy must address session confidentiality, note-taking practices, and what happens to client data when the engagement ends. Australia's Privacy Act 1988 and its 13 Australian Privacy Principles (APPs) regulate how organizations with annual turnover over AUD $3 million collect, use, and disclose personal information.
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All sections are included and pre-filled for Coaching Business businesses
Acceptance of Terms
Included in all documents
Description of Service
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User Accounts
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Age Requirements
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Intellectual Property
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Prohibited Uses
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Payment Terms
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Disclaimer of Warranties
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Limitation of Liability
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Governing Law
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Changes to Terms
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Contact Us
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Australia's Privacy Act 1988 and its 13 Australian Privacy Principles (APPs) regulate how organizations with annual turnover over AUD $3 million collect, use, and disclose personal information. The OAIC (Office of the Australian Information Commissioner) enforces the law and can issue fines up to AUD $50 million for serious and repeated breaches.
Coaches — whether life, executive, business, or wellness coaches — often work with clients on deeply personal matters: career struggles, relationship issues, mental health, and business failures. While coaching is distinct from therapy, clients share sensitive personal information in confidence. Your privacy policy must address session confidentiality, note-taking practices, and what happens to client data when the engagement ends.
Data typically collected by Coaching Business businesses: client name and contact info, session notes and coaching content, personal goals and challenges, audio/video recordings (if sessions are recorded), payment information, progress assessments
Terms of Service are not always legally mandatory, but they are essential for protecting your business. They define the rules users must follow, limit your liability, and establish the governing law for disputes. Without them, you have limited recourse if users misuse your service.
For Coaching Business businesses, the most critical clauses are: Session confidentiality and note retention policy; Recording consent for virtual coaching sessions; Personal and sensitive content data handling. These clauses address the specific risks and relationships unique to your industry.
Yes. Your Terms of Service should specify the governing law and jurisdiction for disputes. Under Australian Privacy Act, certain consumer protection provisions are mandatory and cannot be waived. Australia's Privacy Act 1988 and its 13 Australian Privacy Principles (APPs) regulate how organizations with annual turnover over AUD $3 million colle...
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