Slack apps (bots, integrations, and workflows) have access to workspace messages, files, and user data within the Slack workspace where they're installed. Slack's API scopes control what data your app can access, but workspace administrators and users must know what your app reads and stores. The Slack App Directory requires a privacy policy and imposes strict data handling requirements, especially for apps that access message content. The California Consumer Privacy Act (CCPA), enhanced by the CPRA in 2023, gives California residents extensive rights over their personal data.
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The California Consumer Privacy Act (CCPA), enhanced by the CPRA in 2023, gives California residents extensive rights over their personal data. It applies to businesses that meet certain revenue or data processing thresholds. Fines range from $2,500 per unintentional violation to $7,500 per intentional violation.
Slack apps (bots, integrations, and workflows) have access to workspace messages, files, and user data within the Slack workspace where they're installed. Slack's API scopes control what data your app can access, but workspace administrators and users must know what your app reads and stores. The Slack App Directory requires a privacy policy and imposes strict data handling requirements, especially for apps that access message content.
Data typically collected by Slack App businesses: Slack workspace member names and emails, message content accessed via API scopes, file and attachment data, channel membership and metadata, user profile data, event subscription data
A Cookie Policy is best practice for CCPA, even if not strictly mandated. It demonstrates transparency and builds user trust. For Slack App businesses using analytics or advertising tools, it is strongly recommended.
A typical Slack App website uses: essential session cookies, analytics cookies (Google Analytics, etc.), functional preference cookies, and marketing/advertising cookies if you run paid campaigns. Each type must be disclosed in your Cookie Policy with its purpose.
Under CCPA, a Cookie Policy alone is not sufficient. A consent mechanism is recommended for analytics and marketing cookies to align with global privacy best practices.