Slack apps (bots, integrations, and workflows) have access to workspace messages, files, and user data within the Slack workspace where they're installed. Slack's API scopes control what data your app can access, but workspace administrators and users must know what your app reads and stores. The Slack App Directory requires a privacy policy and imposes strict data handling requirements, especially for apps that access message content. The California Consumer Privacy Act (CCPA), enhanced by the CPRA in 2023, gives California residents extensive rights over their personal data.
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Introduction
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Information We Collect
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How We Use Your Information
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How We Share Your Information
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Cookies and Tracking Technologies
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Data Retention
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Your Rights Under the GDPR
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Your California Privacy Rights (CCPA)
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Your Rights Under the DPDPA (India)
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Children's Privacy
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Data Security
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Third-Party Links
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Changes to This Privacy Policy
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Contact Us
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The California Consumer Privacy Act (CCPA), enhanced by the CPRA in 2023, gives California residents extensive rights over their personal data. It applies to businesses that meet certain revenue or data processing thresholds. Fines range from $2,500 per unintentional violation to $7,500 per intentional violation.
Slack apps (bots, integrations, and workflows) have access to workspace messages, files, and user data within the Slack workspace where they're installed. Slack's API scopes control what data your app can access, but workspace administrators and users must know what your app reads and stores. The Slack App Directory requires a privacy policy and imposes strict data handling requirements, especially for apps that access message content.
Data typically collected by Slack App businesses: Slack workspace member names and emails, message content accessed via API scopes, file and attachment data, channel membership and metadata, user profile data, event subscription data
Yes. If you collect any personal data from users — including email addresses, analytics cookies, or payment information — you are legally required to have a Privacy Policy under California Consumer Privacy Act (CCPA) 2018, California Privacy Rights Act (CPRA) 2023. Non-compliance can result in significant fines.
A CCPA-compliant Privacy Policy for Slack App businesses must disclose: what data you collect (Slack workspace member names and emails, message content accessed via API scopes, file and attachment data, channel membership and metadata, user profile data, event subscription data), the legal basis for processing, data retention periods, and users' rights. Right to know what personal information is collected, used, shared, or sold.
A Slack App typically collects: Slack workspace member names and emails, message content accessed via API scopes, file and attachment data, channel membership and metadata, user profile data, event subscription data. Under CCPA, each category of data must be explicitly disclosed in your Privacy Policy along with the purpose for collecting it and the legal basis used. Failing to disclose any collected data category is a violation.
Non-compliance with CCPA requirements can result in regulatory investigations, enforcement actions, and reputational damage. Annual privacy policy updates required.